What you get
- Enterprise level expertise – Each of our consultants has many years of experience in large enterprise level networks which allows for enterprise level strategic thinking with small business pricing and a personal touch.
- Prompt problem resolution – With qualified staff working on all issues, regardless of size, there is no escalation process. All of our consultants have many years of experience, which allows them to resolve problems on the first pass as opposed to the hierarchical troubleshooting processes followed by our competitors.
- Remote and Onsite support – Specialized tools give us the ability to gain access to your infrastructure within seconds of a problem. This allows for all urgent issues to be dealt with instantly; it also allows us to consistently exceed our Service Level Agreement. When remote support is not an option, one of our highly skilled technicians can be engaged to provide best in class onsite support.
- Service Monitoring – We are constantly monitoring your entire environment and are able to provide up-to-the-minute performance metrics. This allows you to plan for growth and consolidation within your IT infrastructure without any surprises. All logs, alerts, and audit trails are available at a click of a button which provides easy retrieval and peace of mind.
Let’s Plan Your Project
To take your business to the next level!